{"id":104,"date":"2024-08-08T00:31:43","date_gmt":"2024-08-08T00:31:43","guid":{"rendered":"https:\/\/help.bigwavesystems.com\/?page_id=104"},"modified":"2026-01-28T19:12:58","modified_gmt":"2026-01-28T19:12:58","slug":"finding-a-contact-viewing-history","status":"publish","type":"page","link":"https:\/\/consentondemand.com\/help\/finding-a-contact-viewing-history\/","title":{"rendered":"Finding A Contact &#038; Viewing History"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_color: var(--awb-color5);--awb-background-position:left top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-background-color:var(--awb-color1);--awb-background-color-small:var(--awb-color1);--awb-background-size:30% 100%;--awb-background-size-small:0;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_5 1_5 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:60px;--awb-padding-top-small:20px;--awb-padding-right-small:20px;--awb-padding-bottom-small:20px;--awb-padding-left-small:20px;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-color:var(--awb-custom_color_1);--awb-border-right:1px;--awb-border-style:solid;--awb-width-large:20%;--awb-margin-top-large:0px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:9.6%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:left;--awb-margin-bottom:50px;--awb-max-width:220px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"\/help\/\" target=\"_self\"><img decoding=\"async\" width=\"543\" height=\"159\" src=\"https:\/\/consentondemand.com\/help\/wp-content\/uploads\/sites\/2\/2024\/04\/consent-ondemand.png\" alt class=\"img-responsive wp-image-19\" srcset=\"https:\/\/consentondemand.com\/help\/wp-content\/uploads\/sites\/2\/2024\/04\/consent-ondemand-200x59.png 200w, https:\/\/consentondemand.com\/help\/wp-content\/uploads\/sites\/2\/2024\/04\/consent-ondemand-400x117.png 400w, https:\/\/consentondemand.com\/help\/wp-content\/uploads\/sites\/2\/2024\/04\/consent-ondemand.png 543w\" sizes=\"(max-width: 800px) 100vw, 200px\" \/><\/a><\/span><\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-hover mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-accordion awb-menu_indent-left mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_dropdown awb-menu_expand-right awb-menu_transition-fade helpcenter-sidemenu\" style=\"--awb-items-padding-bottom:20px;--awb-color:var(--awb-color5);--awb-active-color:var(--awb-color5);--awb-main-justify-content:flex-start;--awb-mobile-nav-button-align-hor:flex-end;--awb-mobile-nav-items-height:60;--awb-mobile-trigger-font-size:35px;--awb-mobile-nav-trigger-bottom-margin:30px;--awb-mobile-justify:flex-start;--awb-mobile-caret-left:auto;--awb-mobile-caret-right:0;--awb-fusion-font-family-typography:inherit;--awb-fusion-font-style-typography:normal;--awb-fusion-font-weight-typography:400;--awb-fusion-font-family-submenu-typography:inherit;--awb-fusion-font-style-submenu-typography:normal;--awb-fusion-font-weight-submenu-typography:400;--awb-fusion-font-family-mobile-typography:inherit;--awb-fusion-font-style-mobile-typography:normal;--awb-fusion-font-weight-mobile-typography:400;\" aria-label=\"Consent On Demand Sidebar Menu\" data-breakpoint=\"800\" data-count=\"0\" data-transition-type=\"fade\" data-transition-time=\"300\" data-expand=\"right\"><button type=\"button\" class=\"awb-menu__m-toggle awb-menu__m-toggle_no-text\" aria-expanded=\"false\" aria-controls=\"menu-consent-on-demand-sidebar-menu\"><span class=\"awb-menu__m-toggle-inner\"><span class=\"collapsed-nav-text\"><span class=\"screen-reader-text\">Toggle Navigation<\/span><\/span><span class=\"awb-menu__m-collapse-icon awb-menu__m-collapse-icon_no-text\"><span class=\"awb-menu__m-collapse-icon-open awb-menu__m-collapse-icon-open_no-text fa-bars fas\"><\/span><span class=\"awb-menu__m-collapse-icon-close awb-menu__m-collapse-icon-close_no-text fa-times fas\"><\/span><\/span><\/span><\/button><ul id=\"menu-consent-on-demand-sidebar-menu\" class=\"fusion-menu awb-menu__main-ul awb-menu__main-ul_column\"><li  id=\"menu-item-113\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-113 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"113\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/how-to-send-a-consent\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">How To Send A Consent<\/span><\/a><\/li><li  id=\"menu-item-112\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-112 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"112\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/creating-a-consent-template\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Creating A Consent Template<\/span><\/a><\/li><li  id=\"menu-item-111\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-111 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"111\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/finding-a-contact-viewing-history\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Finding A Contact &#038; Viewing History<\/span><\/a><\/li><li  id=\"menu-item-110\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-110 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"110\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/downloading-or-print-a-completed-consent\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Downloading Or Print A Completed Consent<\/span><\/a><\/li><li  id=\"menu-item-109\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-109 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"109\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/how-to-upgrade-your-account\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">How to Upgrade Your Account<\/span><\/a><\/li><li  id=\"menu-item-108\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-108 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"108\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/how-to-purchase-a-send-or-user-pack\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">How to Purchase A Send or User Pack<\/span><\/a><\/li><li  id=\"menu-item-144\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-144 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"144\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/how-to-sign-up-for-a-free-trial\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">How To Sign Up For A Free Trial<\/span><\/a><\/li><li  id=\"menu-item-216\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-216 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"216\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/how-to-sign-a-consent-form-customer-point-of-view\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">How to Sign a Consent Form \u2013 Customer Point of View<\/span><\/a><\/li><li  id=\"menu-item-179\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-179 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"179\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/consentondemand.com\/help\/template-gallery\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Template Gallery<\/span><\/a><\/li><\/ul><\/nav><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_3_4 3_4 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:-30px;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:-30px;--awb-width-small:60%;--awb-order-small:0;--awb-spacing-right-small:3.2%;--awb-margin-bottom-small:20px;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-text-color:var(--awb-color4);\"><h1>Help Center<\/h1>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:40%;--awb-order-small:0;--awb-spacing-right-small:4.8%;--awb-margin-bottom-small:20px;--awb-spacing-left-small:4.8%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:right;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:30px;--button-border-radius-top-right:30px;--button-border-radius-bottom-right:30px;--button-border-radius-bottom-left:30px;--button_font_size:17px;--button_typography-font-family:&quot;Inter&quot;;--button_typography-font-style:normal;--button_typography-font-weight:300;\" target=\"_self\" href=\"#\"><i class=\"fa-angle-down fal button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text\">Login<\/span><\/a><\/div><\/div><\/div><\/div><style>\n.rightgrayborder .fusion-column-wrapper {\n  border-right: 1px solid #ccc;\n}\n.video-image {\n  text-align: center;\n}\n.video-image img {\n  max-width: 70%;\n  margin: auto;\n}\n.helpcenter-sidemenu ul li.current-menu-item a span.menu-text{\n  \/*color: #656565!important;*\/\n}\n@media only screen and (max-width: 800px){\n  .helpcenter-sidemenu {\n    margin-top: -120px;\n    margin-bottom: 40px;\n  }\n}\n@media only screen and (max-width: 500px){\n  .rightgrayborder .fusion-column-wrapper {\n    border-right: none;\n    border-bottom: 1px solid #ccc;\n  }\n  .video-image img {\n    max-width: 100%;\n  }\n}\n\n<\/style><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-padding-top:40px;--awb-padding-bottom:80px;--awb-padding-left:80px;--awb-padding-top-small:0px;--awb-padding-right-small:30px;--awb-padding-bottom-small:40px;--awb-padding-left-small:30px;--awb-bg-size:cover;--awb-width-large:66.6666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.88%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_3_4 3_4 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:-30px;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:-30px;--awb-width-small:60%;--awb-order-small:0;--awb-spacing-right-small:3.2%;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-text-color:var(--awb-color4);\"><h1>Help Center<\/h1>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:40%;--awb-order-small:0;--awb-spacing-right-small:4.8%;--awb-spacing-left-small:4.8%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:right;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:30px;--button-border-radius-top-right:30px;--button-border-radius-bottom-right:30px;--button-border-radius-bottom-left:30px;--button_font_size:17px;--button_typography-font-family:&quot;Inter&quot;;--button_typography-font-style:normal;--button_typography-font-weight:300;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/app.consentondemand.com\/login\"><i class=\"fa-angle-down fal button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text\">Login<\/span><\/a><\/div><\/div><\/div><\/div>\n<div class=\"fusion-separator fusion-no-small-visibility fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div>\n<div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:5%;--awb-margin-top-large:0px;--awb-spacing-right-large:38.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:38.4%;--awb-width-medium:5%;--awb-order-medium:0;--awb-spacing-right-medium:38.4%;--awb-spacing-left-medium:38.4%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:90%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.13333333333%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.13333333333%;--awb-width-medium:90%;--awb-order-medium:0;--awb-spacing-right-medium:2.13333333333%;--awb-spacing-left-medium:2.13333333333%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"position: relative; padding-bottom: 56.25%; height: 0;\"><iframe src=\"https:\/\/www.loom.com\/embed\/9d45e98a83bb4a9786e41e57926c2fd8\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:5%;--awb-margin-top-large:0px;--awb-spacing-right-large:38.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:38.4%;--awb-width-medium:5%;--awb-order-medium:0;--awb-spacing-right-medium:38.4%;--awb-spacing-left-medium:38.4%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-3 sm-text-align-left\" style=\"--awb-content-alignment:center;--awb-margin-top:40px;\"><h1>How to Search for a Contact &amp; View Consents<\/h1>\n<\/div><div class=\"fusion-text fusion-text-4 sm-text-align-left\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom_color_2);--awb-margin-top:30px;\"><p>Let&#8217;s take a look at how to search and find a Contact and view their Consents.<\/p>\n<p>First you log in using your mobile device, tablet or computer.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_color: var(--awb-color5);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-bottom:60px;--awb-padding-top-small:50px;--awb-background-color:#f7f7f7;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5 sm-text-align-left fusion-text-no-margin\" style=\"--awb-text-color:var(--awb-color8);\"><p>There are two ways to view consent:<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-right:40px;--awb-padding-bottom:30px;--awb-padding-right-small:0px;--awb-padding-bottom-small:10px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-bottom:10px;\"><p>Consent Form History<\/p>\n<\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-text-color:var(--awb-custom_color_2);\"><p>On the left side bar, Click on \u201cConsent Form History\u201d<\/p>\n<p>The most recent consent sent will be at the top. If the consent has been signed there will be a date in the Date Completed Column.<\/p>\n<p>To Search for a Contact type the first or last name in the \u201cSearch\u201d and click on the magnifying glass and then you will see the list of all the clients that match the criteria in the search box.<\/p>\n<p>You can also click on the box next to the magnifying glass to see just the completed, rejected, sent and canceled.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-bottom:30px;--awb-padding-bottom-small:10px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8 fusion-text-no-margin\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-bottom:10px;\"><p>Contacts<\/p>\n<\/div><div class=\"fusion-text fusion-text-9\" style=\"--awb-text-color:var(--awb-custom_color_2);\"><p>On the left side bar, Click on \u201cContacts\u201d.<\/p>\n<p>In the upper right corner, enter the clients first or last name into the Search bar and click the magnifying glass<\/p>\n<p>On the right after the customer\u2019s name click on the three dots<\/p>\n<p>Then click on \u201cView Consents\u201d<\/p>\n<p>There will be a list of the consents for that contact, listed by date with the most recent first. It will tell you the status of the consent, Date Sent, Date Completed and the Method the Consent was sent by.<\/p>\n<p>Once you find the Consent you are looking for Click the three dots on the right and click \u201cView\u201d. This will bring up the details of the consent.<\/p>\n<p>In the upper right corner there are two blue-green buttons. One says \u201cDownload\u201d and one says \u201cPrint\u201d. The Download button will download a PDF of the Consent.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":19,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-104","page","type-page","status-publish","has-post-thumbnail","hentry"],"featured_image_src":"https:\/\/consentondemand.com\/help\/wp-content\/uploads\/sites\/2\/2024\/04\/consent-ondemand.png","featured_image_src_square":"https:\/\/consentondemand.com\/help\/wp-content\/uploads\/sites\/2\/2024\/04\/consent-ondemand.png","_links":{"self":[{"href":"https:\/\/consentondemand.com\/help\/wp-json\/wp\/v2\/pages\/104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/consentondemand.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/consentondemand.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/consentondemand.com\/help\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/consentondemand.com\/help\/wp-json\/wp\/v2\/comments?post=104"}],"version-history":[{"count":0,"href":"https:\/\/consentondemand.com\/help\/wp-json\/wp\/v2\/pages\/104\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/consentondemand.com\/help\/wp-json\/wp\/v2\/media\/19"}],"wp:attachment":[{"href":"https:\/\/consentondemand.com\/help\/wp-json\/wp\/v2\/media?parent=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}